Monday, October 21, 2013

'Frustrated' Obama vows to get malfunctioning healthcare website fixed




(Reuters) President Barack Obama declared himself frustrated on Monday with the malfunctioning website that is central to his signature healthcare law and vowed to take steps to fix it.

Scrambling to get ahead of a burgeoning political uproar over implementation of the Affordable Care Act, Obama took to the White House Rose Garden to insist the law is bigger than just a website and that eventually the bugs in the software will get worked out.

Online insurance exchanges were launched on October 1 under the 2010 law, often called "Obamacare," to offer health insurance plans to millions of uninsured Americans.

But people trying to shop for health insurance at healthcare.gov have been frustrated by error messages, long waits and system failures, with many failing to make it through the system despite repeated tries.

The president acknowledged the depth of the problem.


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